Public Opinion Quarterly 21:141-146 (1957)
© 1957 American Association for Public Opinion Research
Public Relations Learns to Use Research
The author is known to Quarterly readers both for his contributions to the journal and for his book, Communicating ideas to the Public. He is President of Stephen Fitzgerald and Company, a New York public relations firm
Public relations practitioners have learned something about the utilization of opinion research during the past twenty years, but not nearly enough. This article summarizes the principal reasons why fuller utilization has not occurred in the past, and suggests some ways in which the situation can be improved