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Public Opinion Quarterly 47:36-53 (1983)
© 1983 American Association for Public Opinion Research

Respondent Burden: A Test of Some Common Assumptions

LAURE M. SHARP and JOANNE FRANKEL

Laure M. Sharp is the Assistant Director for Research Operations and Joanne Frankel is a Research Associate at the Bureau of Social Science Research in Washington, D.C. The research on which this article is based was carried out by BSSR under contract No. H-5028 from the Department of Housing and Urban Development. Some of the data reported here were presented at the 1981 meetings of the American Association for Public Opinion Research at Buck Hill Falls, Pennsylvania and the American Statistical Association at Detroit, Michigan.

With an experimental design, the correlates of respondent burden were measured in 500 households in the suburban portion of the Philadelphia SMSA. The research design provided for variation in the length of the instrument, the effort required to answer some of the questions, and the administration of a second interview approximately one year after the first. Respondent burden was measured using behavioral indicators and responses to a self-administered reaction form. Instrument length was the only experimental variable which yielded statistically significant (although generally small) differences in burden perception. Two attitudinal factors—belief in the usefulness of surveys and denial of the privacy-invading character of survey questions—were strongly associated with low burden perception.


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